Dual power means control over which groups?

• A. Only the public
• B. Both employees and the public
• C. Only managers
• D. The organization as a whole

Answer: (B)

Dual power is about having influence over two essential groups that shape how a criminal justice agency functions: the people who work inside the agency and the people outside it in the community. In practice, leadership needs to guide and support employees while also earning legitimacy, trust, and cooperation from the public. When power is exercised across both spheres, policies and practices tend to go more smoothly because internal cooperation and external support reinforce each other. The other options miss one side or the other: focusing only on the public leaves internal operations unmanaged, while focusing only on managers or the organization as a whole neglects the crucial external relationship.